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Are you having problems with your computer? If you need a quote or to speak to an expert, fill out the form below.
Location
Come and visit our comprehensive repair centre based in Finchley, N12 7HX. We also provide on-site computer / laptop repairs and remote support.
Support
In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket.
Guarantee
All our work comes as standard with our quality assurance warranty. You can be confident that when you work with Optima, you will get the best service.
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Long Term Happy Clients
We put ourselves in our clients shoes. Years of experience have taught us to listen, advise, and offer economical repairs.
The reviews below show how our clients feel about our service levels. We believe success is measured by results, the most important being how our clients feel about their experience with us.
Happy customers and ongoing relationships are what we strive for.
Really helpful. Prompt, efficient , knowledgeable and reliable. Went out of their way to help out with a problem not really within what we asked them to do, but a difficulty to us, and lent us a piece of equipment temporarily to assist with it
Bob Tindall
12:51 20 Oct 20
Thank you to Peter for helping out recently with an issue with our laptop. The response was very speedy and the service friendly, professional, calm and reassuring. We will come back to Optima in the future with any home IT issues. Many thanks.
Kristina McGready
11:30 14 Oct 20
Thanks to Peter at Optima Computers for sorting out technical problems with Zoom. All the staff are skilled and polite and reliable. Many thanks
Ruth Goodman
17:32 13 Oct 20
I have used this company for some years and have always found them very helpful and professional. They have always sorted any problem with my computer.
Betty Grant
08:28 09 Oct 20
Hi NickJust a note to let you know how lovely Nad and Stuart were to have in the house. They were professional, tidy, courteous, and detail oriented. They treated the house like their own, and took time to ensure we were happy with all wires and access points. They answered all of our questions patiently, and ensured we understood how everything worked. Great guys. Great service. Thank you!
Courtney Raspin
13:10 26 Sep 20
I have used Optima for a number of years now to service and repair my home IT and even though there are now several repair firms nearer to where I live, I continue to use them because of the consistency and quality of service, and value they provide. I like the fact that turn round is quick and you are given a clear, user-focused explanation of the problems discovered and the options for resolution - including (as in this instance) the option not to proceed with what could have been an expensive repair to an ageing machine where replacement or alternative kit bought elsewhere provided the best outcome. It's great to know such a company is there for you when your tech lets you down.
Bob Stephenson
17:38 16 Sep 20
Excellent service from Nick at Optima in assessing our needs and accessing the best laptop for us. Installation and remote follow up to help with our queries truly excellent. Thank you.
Peter Smith
10:59 14 Sep 20
I would highly recommend Optima they always provide a friendly and professional service and are very efficient.
Indulgence
06:19 11 Sep 20
Great experience using this company - really sorted my internet out with no nonsense approach - highly recommend
Morris Greenberg
17:28 28 Aug 20
Efficient, professional and fastOptima Team was very efficient, as always and boosted our internet signal in very short period of time. As usual, we call them to help us with all our equipment, and we can highly recommend their services.
Probuild Developments UK Ltd
11:30 25 Aug 20
Why choose Optima for your IT Support?
We know that running a business effectively means that you have to watch your pennies. That’s why we offer flexible price rates customised for each client, so that you can safely predict your IT costs. We love new technologies and are always looking at ways to help our clients become more productive and cost efficient.
- Established since 2001
- New Computers and Laptops
- Great After-Sales Service
- Workshop, Remote & On-Site Repairs
- Quick Turnaround Times
- Competitive Price Structure
- Professional Accreditations
- Fanatical About IT Support
- Recommended By Our Clients
- Qualified & Experienced Engineers