Business & Residential

IT Support

Delivering Unrivalled IT Support
Established 2001.

★★★★★ Rated 4.9 on Google & Trustpilot

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What does Optima offer?

Optima provides a fully managed IT service focused on providing technology solutions that help companies function and grow.

From day to day helpdesk support, major undertakings, small upgrades, improved protection, procurement or just IT advice in simple terms – Optima will be your technology partner.

What our clients
think of us

We put ourselves in our clients shoes. Years of experience have taught us to listen, advise, and offer professional support.

Google Rating
Based on 412 reviews

Sam, the engineer, was knowledgeable, polite and very helpful. We couldn't have managed this task without his expertise. Thank you x
Excellent service by Khrish. Super thorough, helpful and very willing to go above and beyond. Would most definitely recommend!!!
Zippy Keller
Zippy Keller
Really great service - was panicking to meet deadlines and with Optima's help my lap top was up and running to enable me to do everything in time. Thanks to Krish
Barbara Lewin
Barbara Lewin
Krish repaired our laptop quickly and efficiently
Optima and Krish are always able to sort out internet connectivity issues, either remotely or doing a home call in good time. Any issues with our laptops, PCs etc are no problem for them. Very helpful and friendly service!
Amelia Symeou
Amelia Symeou

Certified by and partnered with leading suppliers

The Optima Journey

Optima was founded in 2001 by the two current directors Neeraj Shah (Nick Shah) and Satyan Shah (Sat Shah). Whilst the whole world was still in shock with the global dot com crash, Nick and Sat identified a niche gap in the small business IT support workspace in London.

Read About Us
  • Dear Optima Client,

    We will be closed on the day of the Coronation of His Majesty The King.

    May 8th – CLOSED
  • Dear Optima Client,


    We’ve all worked hard this year, so to give our team a well-earned rest we’ll be knocking off for the Christmas break.

    During this period, for EMERGENCIES ONLY please contact us via the Optima icon on the bottom right of your screen.

    Our phone lines will not be manned during the Christmas break and we will not be receiving any voicemails.

    Christmas Opening Times

    Friday 22nd Dec 9am – 2pm
    Dec 23rd – Jan 1st CLOSED
    Tuesday 2nd Jan 9am – 6pm


    Wishing you a Merry Christmas and a Happy New Year!

    May the festive season bring you and your loved ones immense joy and happiness.