Delivering Unrivalled IT Support Since 2001
30 Day FREE trial for new businesses
LOCATION
Come and visit our comprehensive repair centre based in Finchley, N12 7HX .We also provide on-site computer / laptop repairs and remote support.
SUPPORT
In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket.
GUARANTEE
All our work comes as standard with our quality assurance warranty. You can be confident that when you work with Optima, you will get the best service.
How can Optima save you time & money?
Our London based IT support team will help your users quickly and efficiently.
Choose any of our simple IT support packages – or customise one to your budget.
Our strength is to help you optimise and grow your business through IT.
It’s simple – as you grow, we grow with you. Win – Win !!!
Our experienced & friendly team
Customers feedback library
Took an (oldish) tower PC in for an overhaul. Service was excellent, communication good throughout and I definitely felt they were only changing/adding what was necessary. Would definitely recommend and/or return in future.
Roddy McDougall
12:47 17 Apr 19
The hard drive on my PC faded into oblivion on Saturday evening. Panic.Took the PC to Optima Computers on Monday morning and collected it on Tuesday lunchtime. Better and faster hard drive, few tweaks on the software AND all data recovered and accessible.One very happy person.Peter
Peter Gude
17:15 26 Mar 19
The people at Optima have helpfully advised on different aspects of using my computers for many years. A computer supplied by optima in December 2014 has been worked hard everyday. Their cheerful professional approach is refreshing. Highly recommend them.
Desne Barnett
15:19 25 Mar 19
I have been an Optima customer for many years and have always received excellent customer service and support, initially as a business user and, in recent years, as a retired private individual struggling to cope with modern technology. Highly recommended.
Alan Low
12:36 20 Mar 19
Excellent service. The work was done to a high standard and done quickly.
Michael Joyce
02:28 09 Mar 19
Fantastic Service, great value for money. Senior Engineer Kim done a great installation job for our business move. quick and efficient and always on the end of the phone when we need him or the team! Highly recommended for business use, Nick and Team are great?
Natalie Cumming
11:06 22 Feb 19
Great service! My computer was on the verge of destruction but they managed to move all of my files off before it went. Lovely people, really helpful, and it felt in no way like they were trying to scam- they honestly just seemed like they wanted to help in the best way possible!
Aryion Petrelle
13:42 14 Feb 19
A very professional and down to earth company. Optima handle all our IT requirements from purchases of our hardware to managing them as well as our emails, back up, security...….I mean they handle everything IT related!!! I cant recommend them enough.
nanu patel
16:19 05 Feb 19
Quick resolution of the problems, Tony extremely helpful and pleasant to deal with so very happy, thanks
Stephanie Segal
17:08 21 Jan 19
Excellent. This is a very good company to work with. They set up and look after IT in our office. I mostly deal with Kim who is very friendly and very responsive. Highly recommended.
Beata Rozek
08:05 16 Jan 19
Excellent service and customer care. Would recommend
J Wengrowe
03:00 23 Dec 18
I was very pleased with Nick and his team in helping me set up all my IT Support for me to start my own Business. I was extremely grateful when they also were able to provide me with an amazing logo design within just a couple of hours. They have made my experience very easy and taken all the stress away from me. I highly recommend them to anyone who might be thinking about starting up on their own.
Sham Patel
13:36 28 Nov 18
Took only around 5 hours for my computer to be fixed - I was expecting it around 2 days later; having new RAM installed, the inside of it cleaned and the system reinstalled to Windows 10, I'd say this is the best service I've ever received and highly encourage this business as a go to for any technical problems.
theforce
16:40 22 Nov 18
Recently sought advice regarding my failing laptop, Optima really did try and help and repair the machine but when it turned out to be unserviceable were also really helpful in helping to find a suitable replacement plus they didnt even charge for the diagnostic work on old laptop - top service would recommend them as nothing too much trouble.
Vic Catanach
11:33 09 Nov 18
i brought my macbook pro in for repair and paid £75.00. Next day my computer developed the SAME FAULT and was told it would cost another £150.00 to fix. i was told they found additional problems.......so why not charge me another £75.00 to make it up to £150.00, especially as the original fault was hardware which they did not diagnose on the first visit. Very disappointed.I took my computer back....basically it is still not working and i am down £75.00 plus two journeys there and back.
simon von lindenfels
16:49 25 Oct 18
Had a problem with wi fi extender. Optima diagnosed problem on line and engineer came within 45 minutes and remedied my problemExcellent service
Edgar Levy
15:52 10 Oct 18
The team at Optima have done a fantastic job, both in terms of providing responsive, efficient IT support for our charity and in building us a fantastic new website. I would highly recommend Optima to anyone.
Rebecca Cumming-Sare
16:55 01 Oct 18
They are easy to talk to, know the issues and fix easily & quickly at a reasonable price
Iayn G Clark
11:07 26 Sep 18
Excellent and very quick service to repair broken cable on my laptop at a very reasonable price. All staff are pleasant and friendly. I highly recommend Optima. Many thanks
linda moore
12:53 24 Sep 18
We have always found Optima to be very helpful and keen to solve our problems that is why I recomedned Optima to my Daughter & Son-in-law Dr & Mrs Brull and my son MIchael Samuels.
Sandra Samuels
15:06 08 Aug 18
I have used Optima for c. 10 years for business and personal PC support and found them (especially Peter) to be excellent: fast fixes at a very reasonable price, with full transparency and honesty: no attempt to advise you to throw good money after bad. Just good advice. I am a naturally skeptical person but not about this company.
Iain Smith
17:05 30 Jul 18
I moved house recently, new phone number, new internet, new broadband etc. Problem was that I couldn't get my wireless printer to work. Called Optima, used their remote facility. Bingo. Up and running within 15 minutes of the call. Great. Would recommend them to anyone. In fact, this review is doing exactly that. Thank you.
Jacques Gholam
11:34 10 Jul 18
Nick was great at sorting out my Ipsd and connecting my mobile and laptopThanks Nick and teamRita Tracy
Diane Tracy
09:21 12 Jun 18
Fantastic. Quick and reasonably priced. Thank you!
Carrie Dunn
09:33 15 May 18
I found the service to be superb, and everyone to be exceptionally helpful.
Alfie Kaye
12:47 12 Apr 18
A top team of engineers. Very honest, knowledgeable and helpful.
Stephen Swain
14:43 10 Apr 18
Always excellent service; tolerant for non techies, polite, quick, reasonable price. I'd hate to be without them!
Elizabeth Hartley-Brewer
12:38 02 Mar 18
I found Optima's Field Engineer totally professional, and did a marvelous job of updating an eight year old computer with a new mid-range computer. Results speak for the themselves!
John Frank
09:52 25 Feb 18
This was not the first time that I had used Optima's services, which are superb and excellent value for money. Not only that, but the Optima team are friendly, patient and highly skilled.
Sidney Lightman
19:55 31 Jan 18
Delighted to find an IT company where I'm treated like a serious customer and not an idiot. Not only do I really have confidence that I shall have a positive relationship with Optima but they're local, too.
Patricia Yorke
18:37 27 Oct 17
Optima has been helping me with all kinds of IT advice for the last ages. They are unfailingly courteous and supportive, no matter how footling the request. Prices too are reasonable for the exceptional service they provide. I would recommend them without hesitation to any computer user.
Stuart Kershaw
10:56 05 Oct 17
Optima Computers have now sold and installed three computer systems for my business. Fantastic service and value for money, all done by friendly staff. Highly recommend!
Nadia Gurney-Randall
17:07 21 Aug 17
Excellent and fast service. Experts in the field of IT and solving tech issues. Would highly recommend the team at Optima.
Trupti Patel
10:11 11 Aug 17
Excellent service - fixed my laptop in less than 24 hours. Communication was great and very good value for money.
Sue Sparks
06:26 20 Jul 17
Optima Computers are a team of outstanding individuals, each a specialist in their respective fields in IT. From web design, to SEO, to web hosting, to networking, Optima always under promise and over deliver. Any issues that may arise are always dealt with promptly. A big well done to the team and I highly recommend them.
Menzo Messaoudi
16:00 12 Jul 17
Being in IT recruitment, I know a thing or 2 about IT support etc. Sat, Nick and the team are all excellent and I have been a client since they opened years ago. No hesitation in recommending them; their patience with those of us that are challenged in this direction is tireless and the knowledge across a wide area of platforms is excellent. Plus, I find them very reasonably priced for the service they provide.
Beverley Herman
10:37 22 May 17
I required all data from my old desk top computer to be transferred to a new one. The service was excellent and my queries about the new OS (windows 10) were well explained. The collection and delivery service was a bonus, job done within 24 hours. I highly recommend this company.
nicky tait
14:41 24 Apr 17
First rate personal service and highly recommended. I have been using Optima for my PC needs for about 10 years now and can not fault them in any way. Highly knowledgeable and professional.
Joe Beevers
17:09 13 Apr 17
The team at Optima are fantastic, extremely knowledgeable and very supportive. After my main and back up laptop gave up the ghost, they had me up and running within 24 hrs. New machine, all configured and data transferred across from my old hard drive. Now that's what I call great customer service. Thanks Optima.
Angie Bent
11:14 05 Apr 17
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Why choose Optima for your IT Support?
We know that running a business effectively means that you have to watch your pennies. That’s why we offer flexible price rates customised for each client, so that you can safely predict your IT costs. We love new technologies and are always looking at ways to help our clients become more productive and cost efficient.
Established since 2001
New Computers and Laptops – from the very best manufacturers
Great After-Sales Service
Workshop, Remote & On-Site Repairs
Security Cleared, Qualified & Experienced Engineers
Competitive Price Structure
Professional Accreditations
Fanatical About IT Support
Recommended By Our Clients
Quick Turnaround Times
UNRIVALLED COMPUTER SUPPORT
