Optima provides reliable IT support, Microsoft 365, cyber security and managed IT services for businesses across London and the UK. We also support home users with computers, networks, email and everyday technology problems.
Established in 2001, our experienced team delivers proactive support, practical advice and fast technical assistance to keep your technology secure, connected and running smoothly.
Trusted Technology Partners
Managed IT, cyber security, Microsoft 365, connectivity, web services and home IT support — brought together under one experienced team.
Responsive day-to-day support, proactive monitoring and practical advice from engineers who understand your business and technology.
Practical layers of protection around your users, identities, devices, email and business data.
Licensing, migration, security and ongoing management from a team that supports both your users and your Microsoft environment.
Broadband, Wi-Fi, telephony and mobile connectivity brought together around the way your organisation works.
Professional WordPress websites designed, built, hosted and supported by our in-house web team.
Friendly technical support for home users, professionals and remote workers who need reliable help.
We put ourselves in our clients shoes. Years of experience have taught us to listen, advise, and offer professional support.
Built in London.
Still led by the people
who started it.
Optima was founded in London in 2001 by our current directors, Neeraj Shah (Nick) and Satyan Shah (Sat). In the aftermath of the dot-com crash, they saw a gap for straightforward, dependable IT support for small businesses.
More than two decades later, Optima has grown into an experienced technology team supporting businesses and home users across London and beyond. The technology has changed, but our approach has not: practical advice, responsive support and long-term relationships with the people we look after.
MEET OPTIMACyber threats increasingly target people, email, identities and devices. Optima combines practical security layers to help protect your organisation without making everyday IT difficult.
EXPLORE CYBER SECURITYDifferent industries face different pressures. We tailor our IT support, cyber security and cloud services around the way your organisation works.
We support charities with dependable, cost-conscious IT that helps teams stay productive, secure and connected. From Microsoft 365 and remote working to cyber security and ongoing support, we help organisations do more with technology.
Care providers need secure, responsive IT that supports staff, residents and compliance requirements. We help care homes keep systems running smoothly, protect sensitive data and reduce disruption to day-to-day operations.
Property businesses depend on reliable communication, secure access to information and technology that works across offices and remote locations. We help estate agents and property companies stay connected and productive.
Education environments need dependable technology that staff can rely on every day. We support schools and nurseries with secure systems, connectivity and practical day-to-day IT assistance.
Growing businesses need technology that can scale without adding unnecessary complexity. We help startups establish secure, professional IT systems from the beginning and support them as their teams grow.
Professional firms rely on secure access to email, documents and business systems wherever their teams are working. We provide responsive IT support designed to keep people productive and client information protected.
Manufacturing businesses need dependable systems across offices, workshops and operational environments. We help keep users, networks and business-critical technology secure and available.
Construction teams often work across offices, sites and remote locations. We provide practical IT support that keeps staff connected to documents, email and business systems wherever projects take them.
Financial businesses handle sensitive information and depend on secure, reliable systems. We help protect users, email and data while providing the responsive support needed for everyday operations.
Accountancy practices rely on secure access to client records, financial applications and email throughout the working day. We provide dependable support that helps protect data and minimise disruption during busy periods.
Healthcare practices depend on secure, reliable technology for communication, patient administration and everyday operations. We provide responsive IT support while helping protect sensitive information and keep systems running smoothly.
Galleries need dependable technology behind exhibitions, administration, communications and digital collections. We support the day-to-day IT that keeps gallery teams connected while protecting important business and creative data.
Hospitality businesses rely on connectivity and technology throughout the working day. We help restaurants and hospitality venues keep Wi-Fi, computers, communications and business systems reliable and secure.
Retailers need technology that works reliably across stores, offices and online operations. We support the infrastructure, devices and cloud services that help businesses sell, communicate and operate securely.
We’ve all worked hard this year, so to give our team a well-earned rest we’ll be knocking off for the Christmas break.
During this period, for EMERGENCIES ONLY please contact us via the Optima icon 
on the bottom right of your screen.
Our phone lines will not be manned during the Christmas break and we will not be receiving any voicemails.
Christmas Opening Times
| Wednesday 24th Dec | 9am – 12pm |
| Dec 25th – Jan 4th | CLOSED |
| Monday 5th Jan | OPEN |
Wishing you a joyful holiday season and a Happy New Year!
May this festive time bring you and your loved ones immense joy and happiness.
