Reliable IT Support Provider in London

At Optima, we do more than fix IT problems. We take the time to understand your business, your people and your goals, becoming an extension of your team rather than just another IT provider.

We work closely with you to make technology a real advantage for your business, helping you improve efficiency, reduce unnecessary costs, strengthen security and make smarter technology decisions as your business grows.

★★★★★ Rated 4.9 from 700+ verified Google & Trustpilot reviews.

Trusted Technology Partners

HP Business Partner
Cyber Essentials Certified
Lenovo Authorised Reseller
Microsoft Silver Partner
Acronis Cloud Backup Provider Partner
Avanan, a Check Point Company
Dell Partner Direct
Huntress

Our Services

Everything you need. One experienced team.

From managed IT support and cyber security to Microsoft 365, business connectivity and web services, Optima brings everything together under one experienced team. We take the time to understand your business and provide practical solutions that work for you.

Testimonials

What our clients say

justine woolf
28 Jul 2026
Google

I can't recommend Optima Computers highly enough. Not only did I purchase a new laptop from them, but they also helped me sort issues with my Microsoft account which had become very stressful and an impossible task for me to resolve on my own. Krish was professional, patient and reassuring throughout the process, taking the time to explain everything clearly to me. Nothing felt like too much trouble, and I always felt I was in safe hands. It's refreshing to receive such honest, knowledgeable and good customer service. I wouldn't hesitate to recommend Optima Computers to anyone looking for trustworthy IT support.

Dr Gideon C Ugwumba
10 Sep 2020
Trustpilot
A trusted Partner in Business IT Support

Optima Computers has been a very friendly and professional support team to my business. We have never had a single disruption since 2018.

Maartje de Wolff
3 Jul 2026
Google

Lovely people, helped me with safely disposing of my old PC.

Alison Eagle
20 Sep 2023
Trustpilot
Optima are vital to anyone needing tech support

They helped me when starting my business, made sure I had the best setup, and I feel safe knowing my business is secure.

Michael Ah-Moye
31 May 2026
Google

Nick and Pierluigi were amazing and real professionals in sorting out my IT problem. I had a deadline to meet and they managed to get everything working normally in good time which was impressive to say the least. I used Optima because I have used them in the past on a number of occasions and have always had excellent service. I would strongly recommend Optima to anyone with IT issues.

Shafi Syed
22 Feb 2019
Trustpilot
Great support service

Optima IT has been providing support to Maison Moti Ltd for number of years. They are well trained, professional and always ready to help.

Fred Colborne
3 Apr 2026
Google

Excellent service from start to finish. Fully explained the problems my laptop was experiencing and provided different cost options to resolve the situation. Polite and helpful throughout.

Barnet Federation
22 Feb 2019
Trustpilot
Optima - Fantastic IT Service

Fantastic IT Service, great value for money. Senior Engineer Kim done a great installation job for our business move.

Dominic Dear
15 Aug 2025
Google

We don’t realise how much we rely on our PCs until something goes wrong! I had a sudden PC problem and panicked—Optima were the first people I contacted. They were friendly, quick to respond, and agreed to fix my PC as well as a few other issues we were having with our other computers. They worked fast, communicated clearly, and were an absolute pleasure to deal with. They’ll definitely be the first people I contact for any future computer problems. #superhappyclient

Nanu Patel
5 Feb 2019
Trustpilot
The best IT company in town

Optima handle all our IT requirements, including our hardware, emails, backup and security. They handle everything IT related.

Yin Wu
13 Mar 2026
Google

Abel gave me all the advice that I needed when i came to them with a broken laptop. Within 15 mins they were able to diagnose the problem and I was very happy with the service. I would recommend them to anyone who needs computer repairs, advice or IT support

Jenny Brown - Inclusion Barnet
4 Feb 2019
Trustpilot
IT Help

Kim Gentle-King was very helpful and efficient at preparing our laptops for new staff. Thank you for all your help.

Oliver Mulligan
9 Mar 2026
Google

Very helpful, very expert, approachable and efficient. I really recommend their services.

Beata Rozek
16 Jan 2019
Trustpilot
Excellent

Optima is a very good company to work with. They set up and look after IT in our office and are very responsive. Highly recommended.

Joanne Gubbay
8 Jan 2026
Google

Super quick service. Krish was very responsive and practical, and didn't make me feel foolish for my complete lack of technical knowledge! Highly recommended.

Frank Lewis
8 Jan 2019
Trustpilot
Office 365 Migration

I found Kim Gentle-King to be very knowledgeable and very helpful, with a very good client-friendly manner.

Sandip Bhagat
10 Nov 2021
Google

5 Gold stars for a 5 Star service. My hard drive on the Mac crashed together with the back up drive simultaneously. I had a lot of important documents and pictures on it which needed to be recovered. I approached Optima computers and with help from Khrish, who painstakingly and miraculously helped to recover most other data. I definitely recommend Optima computers and commend Khrish on his professionalism and technical knowledge on helping me recover the data.

Beverley Herman - Cigna Recruitment
2 Feb 2021
Trustpilot
Professional and effective team

We are in IT, so I appreciate these guys know their business. Fast, effective and really polite. A pleasure to do business with.

Michael Ayers
17 Dec 2025
Google

A superb firm. Really helpful technicians and the job was completed very quickly. Also the cost was appropriate and well within budget
Can’t recommend them highly enough.

Thomas Haxell
13 Jun 2020
Trustpilot
Another excellent Optima experience

Tony quickly sorted out my Microsoft 365 problem. It is a great comfort that Optima are at the end of the phone.

Sharon Steinman
8 Dec 2025
Google

I can’t recommend [Company Name] enough! Every time I’ve needed computer support, they’ve gone above and beyond. Nothing is ever too much trouble for their team — they are professional, knowledgeable, and always friendly. Problems get solved quickly and efficiently, and they take the time to explain things clearly. It’s such a relief to know I can rely on them for any tech issues. Truly top-notch service!

Philip Munson
14 Aug 2024
Trustpilot
Optima IT support

Optima have been supporting me for 13 years. They are always really quick and get things sorted, including an Outlook issue.

David Goldsmith
13 Oct 2025
Google

At times, for me, computers can be daunting. So, many thanks to Khrish for so quickly transfering all my data onto the new computer, linking it to the ancient printer, and getting all the much needed security protection in place. Much apprectiated , Judy

Paul Wills
3 Sep 2025
Trustpilot
Superb local business

Been using these guys for a few years to manage our WiFi extenders. Krish came round almost immediately when our router failed and fixed it.

Anna Stapleton
25 Jan 2021
Google

Hi Nick, just to let you know that I appreciated very much the support and guidance that Lewis gave me last week.

His approach is very professional and supportive.

Josie Cohen
30 Sep 2025
Google

A fantastic service and support team. We have given them a variety of complex and challenging tasks, including rebuilding our website and they have been executed without issue- both on time and within budget. To single out a team member would be unfair, as we have found them all to be incredibly supportive and patient with us all, no matter how tech-savvy they are.

Tashi U
30 Sep 2025
Google

Optima are fantastic at helping us manage the IT components of our business. They are very helpful and personable, and often assist with whatever you are asking them about as soon as you contact them about it, so there is zero wait time, which is ideal!
Konstantin at Optima has just helped us build a brand new website - which we are absolutely thrilled with. Konstantin could not have been easier to work with or more helpful. I definitely recommend Optima and have only had positive experiences with them.

Helen Ball
28 Jul 2025
Google

Excellent service, highly recommended.

Michael Lewis
23 Jun 2025
Google

Helpful and jargon-free advice for a regular but non-professional IT user. Excellent, expert and friendly service . Rapid response to enquiries. Strongly recommend in the light of my experience and of that of others who have used Optima in the past.

Zippy Keller
19 Feb 2024
Google

Excellent service by Khrish. Super thorough, helpful and very willing to go above and beyond. Would most definitely recommend!!!

Sectors We Support

IT support shaped around your sector.

Different industries face different pressures. We tailor our IT support, cyber security and cloud services around the way your organisation works.

All Industries

Charities & Non-Profits

We support charities with dependable, cost-conscious IT that helps teams stay productive, secure and connected. From Microsoft 365 and remote working to cyber security and ongoing support, we help organisations do more with technology.

  • Microsoft 365 setup and support
  • Cyber security and backup solutions
  • Friendly ongoing help for staff and volunteers
View Charity IT Support
Reliable IT for mission-led organisations

Care Homes

Care providers need secure, responsive IT that supports staff, residents and compliance requirements. We help care homes keep systems running smoothly, protect sensitive data and reduce disruption to day-to-day operations.

  • Fast support for users, PCs and networks
  • Secure email, data protection and backup
  • Practical IT support for busy care environments
View Care Home IT Support
Secure and dependable IT for care settings

Real Estate

Property businesses depend on reliable communication, secure access to information and technology that works across offices and remote locations. We help estate agents and property companies stay connected and productive.

  • Microsoft 365 and secure remote working
  • Office, Wi-Fi and connectivity support
  • Cyber security, backup and user support
Connected technology for property businesses

Schools & Nurseries

Education environments need dependable technology that staff can rely on every day. We support schools and nurseries with secure systems, connectivity and practical day-to-day IT assistance.

  • Device, network and Wi-Fi support
  • Microsoft 365 and email management
  • Security, backup and ongoing technical support
Dependable IT for learning environments

Startups

Growing businesses need technology that can scale without adding unnecessary complexity. We help startups establish secure, professional IT systems from the beginning and support them as their teams grow.

  • Microsoft 365 and new-user setup
  • Secure and scalable cloud services
  • Flexible IT support as your business grows
Scalable IT built for growing businesses

Professional Services

Professional firms rely on secure access to email, documents and business systems wherever their teams are working. We provide responsive IT support designed to keep people productive and client information protected.

  • Microsoft 365 and document collaboration
  • Secure remote and hybrid working
  • Responsive user and workstation support
Professional IT for client-focused businesses

Manufacturing

Manufacturing businesses need dependable systems across offices, workshops and operational environments. We help keep users, networks and business-critical technology secure and available.

  • Network and workstation support
  • Secure access to business systems
  • Monitoring, backup and cyber protection
Reliable technology for operational businesses

Construction

Construction teams often work across offices, sites and remote locations. We provide practical IT support that keeps staff connected to documents, email and business systems wherever projects take them.

  • Remote and site connectivity support
  • Microsoft 365 and file collaboration
  • Device security, backup and user support
Connected IT for office and site teams

Finance

Financial businesses handle sensitive information and depend on secure, reliable systems. We help protect users, email and data while providing the responsive support needed for everyday operations.

  • Secure Microsoft 365 environments
  • Email, identity and endpoint protection
  • Backup, monitoring and ongoing IT support
Secure IT for financial organisations

Accountants

Accountancy practices rely on secure access to client records, financial applications and email throughout the working day. We provide dependable support that helps protect data and minimise disruption during busy periods.

  • Microsoft 365 and secure email support
  • Workstation and accounting software assistance
  • Cyber security, backup and remote support
Dependable IT for accountancy practices

Healthcare Practices

Healthcare practices depend on secure, reliable technology for communication, patient administration and everyday operations. We provide responsive IT support while helping protect sensitive information and keep systems running smoothly.

  • Secure Microsoft 365 and email management
  • Workstation, network and Wi-Fi support
  • Cyber security, backup and access protection
Secure IT for modern healthcare practices

Art Galleries

Galleries need dependable technology behind exhibitions, administration, communications and digital collections. We support the day-to-day IT that keeps gallery teams connected while protecting important business and creative data.

  • Reliable office and gallery network support
  • Microsoft 365, email and cloud services
  • Website, backup and cyber security support
Technology that supports creative organisations

Restaurants & Hospitality

Hospitality businesses rely on connectivity and technology throughout the working day. We help restaurants and hospitality venues keep Wi-Fi, computers, communications and business systems reliable and secure.

  • Business broadband and Wi-Fi support
  • Computers, networks and VoIP communications
  • Cyber security, backup and responsive IT support
Reliable technology for busy hospitality environments

Retail & E-commerce

Retailers need technology that works reliably across stores, offices and online operations. We support the infrastructure, devices and cloud services that help businesses sell, communicate and operate securely.

  • Store, office, network and Wi-Fi support
  • Microsoft 365 and secure business communications
  • E-commerce, website and cyber security support
Connected IT for physical and online retail

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  • Dear Optima Client,

     

    We’ve all worked hard this year, so to give our team a well-earned rest we’ll be knocking off for the Christmas break.

    During this period, for EMERGENCIES ONLY please contact us via the Optima icon on the bottom right of your screen.

    Our phone lines will not be manned during the Christmas break and we will not be receiving any voicemails.

    Christmas Opening Times

    Wednesday 24th Dec 9am – 12pm
    Dec 25th – Jan 4th CLOSED
    Monday 5th Jan OPEN

     

    Wishing you a joyful holiday season and a Happy New Year!
    May this festive time bring you and your loved ones immense joy and happiness.