Delivering Unrivalled IT Support Since 2001

30 Day FREE trial for new businesses

LOCATION

Come and visit our comprehensive repair centre based in Finchley, N12 7HX .We also provide on-site computer / laptop repairs and remote support.

SUPPORT

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket.

GUARANTEE

All our work comes as standard with our quality assurance warranty. You can be confident that when you work with Optima, you will get the best service.

How can Optima save you time & money?

Our London based IT support team will help your users quickly and efficiently.

Choose any of our simple IT support packages – or customise one to your budget.

Our strength is to help you optimise and grow your business through IT.

It’s simple – as you grow, we grow with you. Win – Win !!!

Our experienced & friendly team

Let us take care of the IT gremlins for you

Customers feedback library

Fantastic Service, great value for money. Senior Engineer Kim done a great installation job for our business move. quick and efficient and always on the end of the phone when we need him or the team! Highly recommended for business use, Nick and Team are great?

Natalie Cumming

11:06 22 Feb 19

Great service! My computer was on the verge of destruction but they managed to move all of my files off before it went. Lovely people, really helpful, and it felt in no way like they were trying to scam- they honestly just seemed like they wanted to help in the best way possible!

Aryion Petrelle

13:42 14 Feb 19

A very professional and down to earth company. Optima handle all our IT requirements from purchases of our hardware to managing them as well as our emails, back up, security...….I mean they handle everything IT related!!! I cant recommend them enough.

nanu patel

16:19 05 Feb 19

Quick resolution of the problems, Tony extremely helpful and pleasant to deal with so very happy, thanks

Stephanie Segal

17:08 21 Jan 19

Excellent. This is a very good company to work with. They set up and look after IT in our office. I mostly deal with Kim who is very friendly and very responsive. Highly recommended.

Beata Rozek

08:05 16 Jan 19

Excellent service and customer care. Would recommend

J Wengrowe

03:00 23 Dec 18

I was very pleased with Nick and his team in helping me set up all my IT Support for me to start my own Business. I was extremely grateful when they also were able to provide me with an amazing logo design within just a couple of hours. They have made my experience very easy and taken all the stress away from me. I highly recommend them to anyone who might be thinking about starting up on their own.

Sham Patel

13:36 28 Nov 18

Took only around 5 hours for my computer to be fixed - I was expecting it around 2 days later; having new RAM installed, the inside of it cleaned and the system reinstalled to Windows 10, I'd say this is the best service I've ever received and highly encourage this business as a go to for any technical problems.

theforce

16:40 22 Nov 18

Recently sought advice regarding my failing laptop, Optima really did try and help and repair the machine but when it turned out to be unserviceable were also really helpful in helping to find a suitable replacement plus they didnt even charge for the diagnostic work on old laptop - top service would recommend them as nothing too much trouble.

Vic Catanach

11:33 09 Nov 18

i brought my macbook pro in for repair and paid £75.00. Next day my computer developed the SAME FAULT and was told it would cost another £150.00 to fix. i was told they found additional problems.......so why not charge me another £75.00 to make it up to £150.00, especially as the original fault was hardware which they did not diagnose on the first visit. Very disappointed.I took my computer back....basically it is still not working and i am down £75.00 plus two journeys there and back.

simon von lindenfels

16:49 25 Oct 18

Had a problem with wi fi extender. Optima diagnosed problem on line and engineer came within 45 minutes and remedied my problemExcellent service

Edgar Levy

15:52 10 Oct 18

The team at Optima have done a fantastic job, both in terms of providing responsive, efficient IT support for our charity and in building us a fantastic new website. I would highly recommend Optima to anyone.

Rebecca Cumming-Sare

16:55 01 Oct 18

They are easy to talk to, know the issues and fix easily & quickly at a reasonable price

Iayn G Clark

11:07 26 Sep 18

Excellent and very quick service to repair broken cable on my laptop at a very reasonable price. All staff are pleasant and friendly. I highly recommend Optima. Many thanks

linda moore

12:53 24 Sep 18

We have always found Optima to be very helpful and keen to solve our problems that is why I recomedned Optima to my Daughter & Son-in-law Dr & Mrs Brull and my son MIchael Samuels.

Sandra Samuels

15:06 08 Aug 18

I have used Optima for c. 10 years for business and personal PC support and found them (especially Peter) to be excellent: fast fixes at a very reasonable price, with full transparency and honesty: no attempt to advise you to throw good money after bad. Just good advice. I am a naturally skeptical person but not about this company.

Iain Smith

17:05 30 Jul 18

I moved house recently, new phone number, new internet, new broadband etc. Problem was that I couldn't get my wireless printer to work. Called Optima, used their remote facility. Bingo. Up and running within 15 minutes of the call. Great. Would recommend them to anyone. In fact, this review is doing exactly that. Thank you.

Jacques Gholam

11:34 10 Jul 18

Nick was great at sorting out my Ipsd and connecting my mobile and laptopThanks Nick and teamRita Tracy

Diane Tracy

09:21 12 Jun 18

Fantastic. Quick and reasonably priced. Thank you!

Carrie Dunn

09:33 15 May 18

I found the service to be superb, and everyone to be exceptionally helpful.

Alfie Kaye

12:47 12 Apr 18

A top team of engineers. Very honest, knowledgeable and helpful.

Stephen Swain

14:43 10 Apr 18

Always excellent service; tolerant for non techies, polite, quick, reasonable price. I'd hate to be without them!

Elizabeth Hartley-Brewer

12:38 02 Mar 18

I found Optima's Field Engineer totally professional, and did a marvelous job of updating an eight year old computer with a new mid-range computer. Results speak for the themselves!

John Frank

09:52 25 Feb 18

This was not the first time that I had used Optima's services, which are superb and excellent value for money. Not only that, but the Optima team are friendly, patient and highly skilled.

Sidney Lightman

19:55 31 Jan 18

Delighted to find an IT company where I'm treated like a serious customer and not an idiot. Not only do I really have confidence that I shall have a positive relationship with Optima but they're local, too.

Patricia Yorke

18:37 27 Oct 17

Optima has been helping me with all kinds of IT advice for the last ages. They are unfailingly courteous and supportive, no matter how footling the request. Prices too are reasonable for the exceptional service they provide. I would recommend them without hesitation to any computer user.

Stuart Kershaw

10:56 05 Oct 17

Optima Computers have now sold and installed three computer systems for my business. Fantastic service and value for money, all done by friendly staff. Highly recommend!

Nadia Gurney-Randall

17:07 21 Aug 17

Excellent and fast service. Experts in the field of IT and solving tech issues. Would highly recommend the team at Optima.

Trupti Patel

10:11 11 Aug 17

Excellent service - fixed my laptop in less than 24 hours. Communication was great and very good value for money.

Sue Sparks

06:26 20 Jul 17

Optima Computers are a team of outstanding individuals, each a specialist in their respective fields in IT. From web design, to SEO, to web hosting, to networking, Optima always under promise and over deliver. Any issues that may arise are always dealt with promptly. A big well done to the team and I highly recommend them.

Menzo Messaoudi

16:00 12 Jul 17

Being in IT recruitment, I know a thing or 2 about IT support etc. Sat, Nick and the team are all excellent and I have been a client since they opened years ago. No hesitation in recommending them; their patience with those of us that are challenged in this direction is tireless and the knowledge across a wide area of platforms is excellent. Plus, I find them very reasonably priced for the service they provide.

Beverley Herman

10:37 22 May 17

I required all data from my old desk top computer to be transferred to a new one. The service was excellent and my queries about the new OS (windows 10) were well explained. The collection and delivery service was a bonus, job done within 24 hours. I highly recommend this company.

nicky tait

14:41 24 Apr 17

First rate personal service and highly recommended. I have been using Optima for my PC needs for about 10 years now and can not fault them in any way. Highly knowledgeable and professional.

Joe Beevers

17:09 13 Apr 17

The team at Optima are fantastic, extremely knowledgeable and very supportive. After my main and back up laptop gave up the ghost, they had me up and running within 24 hrs. New machine, all configured and data transferred across from my old hard drive. Now that's what I call great customer service. Thanks Optima.

Angie Bent

11:14 05 Apr 17

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Why choose Optima for your IT Support?

We know that running a business effectively means that you have to watch your pennies. That’s why we offer flexible price rates customised for each client, so that you can safely predict your IT costs. We love new technologies and are always looking at ways to help our clients become more productive and cost efficient.

Established since 2001

New Computers and Laptops – from the very best manufacturers

Great After-Sales Service

Workshop, Remote & On-Site Repairs

Security Cleared, Qualified & Experienced Engineers

Competitive Price Structure

Professional Accreditations

Fanatical About IT Support

Recommended By Our Clients

Quick Turnaround Times

UNRIVALLED COMPUTER SUPPORT