Dear Optima Client,
We will be closed on the day of the Coronation of His Majesty The King.
|May 8th – CLOSED|
Optima IT was founded in 2001 by the two current directors Neeraj Shah (Nick) and Satyan Shah (Sat).
While the whole world was still in shock with the global dot com crash, Nick and Sat identified a niche gap in the small business IT support workspace in London. They identified that most IT companies were geared towards mid-size and large companies, and so set up IT Support company supporting the smaller businesses. Initially working from a home-based setup, the company grew gracefully and swiftly and within one year, the directors were hunting desperately for a commercial location with more space and easy access for clients. A commercial space in Sussex Ring, North Finchley was identified and soon turned into an IT office for Optima IT. Branded as ‘crazy people’ by friends and family for starting a business in the midst of an IT crash, they went head-first into setting up the new business and have not looked back ever since.
As the number of clients grew year on year, so did the number of technical employees. The company, therefore, evolved from a 2-member company to a 12-employee team in 2021, even growing during the global pandemic in 2019-2020.
The single-most important thing that distinguishes Optima IT from other players in the IT support market is that we are always willing to go the extra mile and providing pro-active support is our primary focus.
Providing unrivalled IT support at competitive prices to our clients all over the United Kingdom.
To help small businesses grow by using advanced technologies and providing world class IT support.
Optima IT has broadly categorised its employees into 4 departments according to specialisation – Sales, Home Office IT Support, Business IT Support and Web Design. Each department is equipped with the technical expertise and experience needed to carry out their job responsibilities. These departments are supported by the Marketing and Accounts teams. All our staff have tons of experience in their respective fields. In fact one clever clog in the office once worked out that we have over 200 years of experience between us!!
We put ourselves in our clients shoes. Years of experience have taught us to listen, advise, and offer professional support.
With a considerable and growing client base, Optima IT has partnered with several renowned product and service providers such as Microsoft Silver Partners, Dell Partner Direct, HP Partner, ESET Partner, Bitdefender Reseller, Acronis Partner amongst others.