IT Support for Charities

Optima provides dedicated IT support for Charities and Non-Profit organisations across London.

Elevating Causes with Technology: Empowering Charities, Enabling Change.

★★★★★ Rated 4.9 on Google & Trustpilot

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Charity IT Support

In the dynamic landscape of charitable work, seamless and reliable technology infrastructure is essential. Our specialised IT support services are meticulously crafted to cater to charities and non-profit organisations’ unique needs. From ensuring the security of valuable data to empowering frontline efforts, we stand as your trusted partner in navigating the digital realm.

Whether you need support for your staff and volunteers or assistance with IT strategy and technical road-mapping, we offer cost-effective IT solutions.

Allows your charity to concentrate on delivering exceptional results for your beneficiaries.

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Our Services

Benefits of our IT services for charities

Collaborating closely with top IT cloud, hardware, and software providers, we strive to deliver optimal customer outcomes. This positions us perfectly to provide unbiased advice and dedicated support explicitly tailored to the unique needs of your charity.

What is included in charity IT support packages

  • Unlimited remote IT support via phone, email and ticketing
  • Windows & Mac Workstations
  • Server, Virtual Server, Cloud, NAS & Network
  • Office 365 & Cloud Solutions
  • IT Security solutions
  • Helpdesk Services with Monthly Reports
  • Proactive 24/7/365 Monitoring of all IT systems
  • Client Advisory and Supplier Management
  • Hardware Advisory and Purchase
  • Free and Donation Software License Management
  • Annual Account Management Meetings

Available options:

  • Onsite IT Support
  • International IT Support
  • IT Security
  • IT Consultancy
  • Mailbox & Data Migrations
  • Cloud Hosted Solutions
  • Office Moves
  • Internet & Telephony
  • Network Cabling

What our clients
think of us

We put ourselves in our clients shoes. Years of experience have taught us to listen, advise, and offer professional support.

Google Rating
Based on 436 reviews

Optima have supported me with my consultancy business for many years now and are always so helpful and patient, resolving issues quickly and efficiently.
Response from the owner: Thank you so much for your kind review. It's been a pleasure working with you over the years and look forward to helping you again when the need arises.
Brilliant service, would strongly recommend. Nick was exceptional at communicating with me throughout the process.
Great service, a hard drive I had thought lost forever was restored... Many thanks
Very helpful and kind, thank you Sam and the team
Everyone has been extremely helpful and knowledgeable, from initial advice at purchase, actual purchase, transfer from old laptop, and additional help with setting up. Nothing is too much trouble. Lots of information and advice given. Very happy with the service all round. Highly recommend using Optima.

What are the next steps?

Ask Optima IT to create a tailored Managed Services solution that is perfect for your charity and eliminate IT disruptions from your day.

Contact us to schedule a free consultation.  

Contact us

Let us look after your IT, because you’ve got better things to do. 

When you choose Optima, we want you to be fully confident in your decision. That’s why we give all potential business clients a free consultation to see if we’re a good match.

Request your free consultation today and take the first step towards better IT Support.

  • Dear Optima Client,

    We will be closed on the day of the Coronation of His Majesty The King.

    May 8th – CLOSED
  • Dear Optima Client,


    We’ve all worked hard this year, so to give our team a well-earned rest we’ll be knocking off for the Christmas break.

    During this period, for EMERGENCIES ONLY please contact us via the Optima icon on the bottom right of your screen.

    Our phone lines will not be manned during the Christmas break and we will not be receiving any voicemails.

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    Dec 23rd – Jan 1st CLOSED
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    May the festive season bring you and your loved ones immense joy and happiness.