IT Support for Charities
Optima provides dedicated IT support for Charities and Non-Profit organisations across London.
Elevating Causes with Technology: Empowering Charities, Enabling Change.
Certified by and partnered with leading suppliers
Charity IT Support
In the dynamic landscape of charitable work, seamless and reliable technology infrastructure is essential. Our specialised IT support services are meticulously crafted to cater to charities and non-profit organisations’ unique needs. From ensuring the security of valuable data to empowering frontline efforts, we stand as your trusted partner in navigating the digital realm.
Whether you need support for your staff and volunteers or assistance with IT strategy and technical road-mapping, we offer cost-effective IT solutions.
Allows your charity to concentrate on delivering exceptional results for your beneficiaries.
Our Services
Managed IT Support
Cloud Solutions
Network Security
Microsoft 365 Services
Backups & Disaster Recovery
Reporting
IT Solutions for Charities
In our increasingly digitised world, we recognise the growing pressure on charities to deliver exemplary service.
From donors and volunteers to your dedicated staff, we ensure effective communication and facilitation through your IT infrastructure, ensuring your service users are always supported.
Our commitment is to offer top-notch support, addressing everything from upgrades and replacements to cost-effective solutions. With a focus on aiding your charity in making informed decisions about future IT planning, we are here to assist.
Costs Tailored To Your Needs
Discounted plans to match your charity and budget
Cheaper Than Managing In-house
A team of IT experts for less than in-house IT technicians
Free and Donation Software Licensing
We partner with providers to deliver software donations
IT Strategy and Planning
Our experienced IT directors will lead you into the future
Benefits of our IT services for charities
Collaborating closely with top IT cloud, hardware, and software providers, we strive to deliver optimal customer outcomes. This positions us perfectly to provide unbiased advice and dedicated support explicitly tailored to the unique needs of your charity.
Improved Efficiency
Reliable IT support enhances efficiency through effective hardware and software solutions, and seamless communication and collaboration.
Security Focused
Robust cybersecurity measures, along with data backup and disaster recovery solutions, protect sensitive donor information, and other confidential data.
Predictable Costs
IT support providers deliver cost-effective solutions by efficiently managing infrastructure and leveraging cloud-based services.
Help Desk
Access to specialised knowledge and skills enables IT support services to provide guidance, training, and troubleshooting for hardware, software, and networking issues.
Procurement
With our channel partners, we can help to manage costs when upgrading your equipment or when implementing new software solutions.
Fast Response
UK based helpdesk team with urgent onsite engineers available to assist in critical situations.
What is included in charity IT support packages
- Unlimited remote IT support via phone, email and ticketing
- Windows & Mac Workstations
- Server, Virtual Server, Cloud, NAS & Network
- Office 365 & Cloud Solutions
- IT Security solutions
- Helpdesk Services with Monthly Reports
- Proactive 24/7/365 Monitoring of all IT systems
- Client Advisory and Supplier Management
- Hardware Advisory and Purchase
- Free and Donation Software License Management
- Annual Account Management Meetings
Available options:
- Onsite IT Support
- International IT Support
- IT Security
- IT Consultancy
- Mailbox & Data Migrations
- Cloud Hosted Solutions
- Office Moves
- Internet & Telephony
- Network Cabling
What our clients
think of us
We put ourselves in our clients shoes. Years of experience have taught us to listen, advise, and offer professional support.
Google Rating
Based on 425 reviews
What are the next steps?
Ask Optima IT to create a tailored Managed Services solution that is perfect for your charity and eliminate IT disruptions from your day.
Contact us to schedule a free consultation.
Let us look after your IT, because you’ve got better things to do.
When you choose Optima, we want you to be fully confident in your decision. That’s why we give all potential business clients a free consultation to see if we’re a good match.
Request your free consultation today and take the first step towards better IT Support.
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