Optima Support Center

In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

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    • Dear Optima Client,

      We will be closed on the day of the Coronation of His Majesty The King.

      May 8th – CLOSED
    • Dear Optima Client,

       

      We’ve all worked hard this year, so to give our team a well-earned rest we’ll be knocking off for the Christmas break.

      During this period, for EMERGENCIES ONLY please contact us via the Optima icon on the bottom right of your screen.

      Our phone lines will not be manned during the Christmas break and we will not be receiving any voicemails.

      Christmas Opening Times

      Friday 22nd Dec 9am – 2pm
      Dec 23rd – Jan 1st CLOSED
      Tuesday 2nd Jan 9am – 6pm

       

      Wishing you a Merry Christmas and a Happy New Year!

      May the festive season bring you and your loved ones immense joy and happiness.