Optima Support Center
In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Open a new ticket
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Book an Appointment
Book an appointment online to gaurantee an engineer slot and save time when you visit us.
on the bottom right of your screen.