London Online Remote IT Support from £25+Vat

Most IT problems can be resolved quickly and affordably via our Remote Connection.

Remote IT Support For Home & Business

In London, we provide secure and high-quality online remote computer support and professional computer repairs on request.

IT Remote Support

Almost all IT support queries can be fixed remotely.

All Your Devices

We are able to remotely connect to any of your devices to help.

Super Fast Response

Our engineers can start fixing the issue in minutes.

Affordable Charges

No call out fees plus we bill in 15 minute intervals!

Our Remote IT Support Services

We will assist you in resolving any technical issues, big or small, without requiring you to leave your home or office. Book your remote support.

This option is only possible if your computer is turned on and connected to the Internet.

Home Remote IT Help – 15min / £25+Vat

Ideal for residential and home office users.

What IT Problems Can We Fix by Remote Access?

As long as we don’t need to physically check up your PC, we can do everything remotely from deleting malware / viruses to fixing up annoying error messages.

Virus and Malware Removal

Installing software and OS updates

Troubleshooting of daily computer problems

Setup new email accounts (Exchange/IMAP/POP)

Setup backup software to keep your data safe

Resolving wireless networking issues

Setup VPNs and secure remote access

Carry out computer and laptop health checks

Online Remote Computer Repair

It has never been easier to fix your computer problems remotely. Our experienced team of IT Support engineers will be able to remotely diagnose and help to repair your IT issues within minutes – No More wasting time going to a local PC shop.

Using our secure and encrypted Optima remote support service, we can start fixing your PC problems instantly – simply download and run our remote support tool.

Remote IT Support

What our clients
think of us

We put ourselves in our clients shoes. Years of experience have taught us to listen, advise, and offer professional support.

Google Rating

4.9

Based on 386 reviews

Optima Computers

4.9

review us on See all reviews

Avi Djanogly

1700675750

Krish at Optima was really helpful and went above and beyond in his advice. Cannot recommend highly enough! Thank you.

Richard Philip

1700566422

Always very professional and quick turn around - thanks Krish!

Margaret Luchman

1700498360

Excellent and professional service as always. Have used Optima for several years and never disappointed. Krish has always been very helpful and today, Sam went the extra mile to resolve my laptop issue in a short space of time. Very grateful for the support offered by such knowledgeable people. It is good to support our local business who offer a great service.Many thanks.

Geoff Carr

1700162618

From the moment Khrish replied to my initial enquiry, I knew my Mac was in safe hands.Khrish and his team kept me informed throughout the process and completed the task quickly, effectively and at a good price.I can't speak highly enough of the service I received from Optima - 'Thank-you' Khrish!

Patricia Salem

1700041812

As usual Optima and Khrish have sorted out the problem with a quick turnaround.thank you

Tashi Swycher

1699884471

Khrish was so helpful and did an amazing job - looks good as new!! Couldn't recommend Optima enough

greta Sykes

1699717006

Khrish has spoken to me calmly and expertly. He has shown patience and perseverance in the face of a very large problem I had with my Microsoft email account. He saw the work through to a successful conclusion, explained everything to me carefully and thus has made me today into a very happy person. Thank you, khrish

Marjorie Skinner

1699519069

Thanks to Krishan the purchase of a reconditioned iMac and the transfer of my data could not have been easier

Hatter Cardiovascular

1699255668

Excellent!!

j levene

1698423506

First rate advice. Solved two frustrating problems in 15 minutes in a remote telephone session. Would highly recommend.

Judith May

1698417505

My laptop crashed. I took to Optima at 9am - they had replaced the hard drive, recovered all my data by 3.30pm that day. Excellent Service - would highly recommend and all at a reasonable price too.

Lyn Meadows

1698247204

Friendly, knowledgeable help and support. Quick to answer queries and provide and install replacement hardware.Thank you Krish and Sam for your help.

Pete Higgs

1697543441

khrish and Sam were great! Came in to the shop with a stressful issue. Khrish was very professional and had me sorted. Pleased with their service and will definitely come back and let Optima Manage my computer.

Joan Herbert

1697200863

Tricia Book

1697132584

Dealing with Optima Computers is a pleasure. Their staff are knowledgeable and helpful. In particular my recent experience of technical advice and assistance from Khrish was superb; he transferred data to a new laptop within a tight timescale and continues to deal patiently with my queries. Optima Computers provides excellent and reliable service at a reasonable cost.

Rose Arnott

1696950839

Khrish was really helpful, understood the problem and explained it to me. He then sorted it out for me which was brilliant. I was very reassured by him

Mike T

1696933330

I was having an issue with my Mac Studio that even the Apple Store technicians were unable to help me with!Khrish from Optima got me back up and running. Very grateful for his expertise!I highly recommend him for your Mac needs!

Lillian Panayi

1696852108

Professional and efficient service, taking time to explain the issues with my slow laptop,.

Sharon

1696774120

Really good service from Khrish and Sam. Thank you so much for making the change over to my upgraded computer so easy!

Ayis Virides

1696588006

I have been using Optima Computers for a few years. Great service, polite efficient and very helpful. This week, I saw Sam who set up and configured my new laptop. Excellent service. Highly recommended

daniel gold

1696529291

Khrish was great after 13 years of using Apple phone I decided to go over to the dark side and purchase a Samsung fold I asked Chris to make it look like an apple work like an apple and get all my Apple info into the phone he did this over two days and was amazing

Matt Brady

1696510379

Khrish is a genuis!!! He is a life saviour, no one could help me fix my laptop but he worked on it for 15 minutes and managed to sort it, thank you so much

Alison Eagle

1696498562

The support was vital when setting up my business as my IT knowledge as a user is "OK" at best but having the dedicated team behind me has been so important. I can't rate them highly enough!

Steven Porter

1696438759

Very good and efficient and friendly service provided by Optima. Would definitely recommend them

Ruth Edwards

1696005923

The whole experience of changing from a desktop to a laptop computer was very straightforward. Khrish and other colleagues at Optima were excellent at helping an 84 year old to understand the options and to arrive at a sensible decision to meet my needs. The speed with which it all happened was amazing, such a quick turnaround from my initial consultation to the setting up of the new laptop in my home by Sam. It's good to know that help and advice is only a phone call away as I make the adjustment. Optima have always provided me with excellent support.

Nolan Wengrowe

1696000300

Rapid caring service- all problems sorted in a flash!!!

joanna Athanasi

1695752050

Their knowledge in their field is outstanding.They are professional, helpful, friendly and nothing seems to be too much trouble.I recommend that anyone with IT issues go to Optima computers, you will not be disappointedJoanna Athanasi

Hilary Kern

1695748985

I have used Optima for many years, but this week they have excelled themselves. Khrish has been absolutely splendid; great expertise blended with patience - exactly what was needed. My new equipment is all set up and I feel confident knowing that Khrish and colleagues will be available for help and advice when needed.

Tania Harrison

1695742288

I called Optima in a panic as my laptop died and I desperately needed it to work. Khrish at Optima was absolutely brilliant, calm and knowledgeable. He quickly diagnosed the problems - there were several and none unanticipated. Khrish ordered in the necessary parts and was helpful throughout offering expertise and solutions as well as advice for greater efficiency. I got my laptop back today with nothing on it lost and it working as efficient as it did new. Phew. Totally recommend.

kyle rosen

1695731273

Nick, Sat, Pierluigi and Khrish at Optima are consummate professionals and their level of service is simply unparalleled.Having previously used another IT provider who were awful, I was recommended to completely shift my company's IT operations to Optima and i'm delighted I did. Having Optima operating behind the scenes has given me complete piece of mind and has allowed me to scale my business. I recommend them to any individual or company looking to move away from their current IT provider.In addition, I wanted to port all my data from my iphone 13 across to my new Google Pixel phone, i was nervous as i've been an iphone user since 2008 and didnt want to lose my data. I took both my phones to Optima and within 2hrs Khrish had managed to port ALL my info across and i didnt lose anything, all my photos, whatsapps, contacts, apps etc are all on my Pixel. Just a phenomenal company to have in my corner.

Richard Morgan

1695403750

Speedy assessment of problem with laptop, and offers of ways to resolve the issue. I decided to replace the laptop and within a few hours a new one was fully set up and ready to go.

Alison Walsh

1695138725

Khrish was a genius with the computer. In and out in no time and all sorted. Thank goodness

Caren Garfen

1694703218

Thank you to Krish for his expertise. Joy to get email coming through again!

shah140241 shah140241

1694169953

Kathy Beale

1694100134

Krish was really helpful in sorting out my computer problem. I am completely tech phobic but he still managed to understand my problem and reach a satisfactory conclusion.

Rosanna

1693930559

Highly recommended for an excellent and professional service from start to finish. Very reliable and experienced staff who offer an excellent customer and computer repair service. Sam was extremely helpful, quick and thorough in resolving the issues with my computer. Thank you Sam.

Philip Brodie

1693556264

Sam serviced my home computer for the first time this week. He seems to be highly professional, polite and patient given my lack of technical knowledge!I would highly recommend Sam, and indeed Optima Computers, to everyone with a computer!All the very best,Philip

Gabriel Git

1693467183

I am very disappointed for the final result of my External Hard Drive . Kherish and the team Lied to me, and were Very Unclear in communication. Before to send the final payment (400£+ Vat) , they told me they can manage to recover over 90 % of my data. they actually manage to recover around 55% of my data. They confim they manage to fully recover important documents that I really need it, but when the External Hard Drive arrived I discover they manage to recover around 60 % of it. They also lied to me, and say that put the RAW data in a different folder (Part 1 Root and Part 2 RAW) . When I called Khreish and I said that so many of my important data it's missing, he told me that Part 2 Raw it's just copy of documents from part 1 , most of the part( which it's true) . I don't recommend anyone who has important data to recover to trust these guys . Now I have to Pay Extra and to send my External Hard Drive to another Lab in order to recover the other datas . I also paid in total 500 £ + 100 £ (VAT AMOUNT) to them.

Namrata Patel

1693423864

Krish was so helpful and sorted out my laptop. Great service and my laptop was fixed very quickly!

EDWARD CONN

1693320042

Excellent service, carried out within the same day, Sam was helpful and efficient!

Michael Cole

1692436403

Optima fixed my problem. Would recommend to others.

Guido Dentamaro

1692112511

Judith Leigh

1692040217

Khrish and the team at Optima Computers were great. They sorted everything out for me and found all my lost folders.Thank you so much

Kaushik Shah

1692030549

Issue with faltering wifi connectivity identified and resolved swiftly with engineer visit

Karen Sanger

1691939911

Really pleased I have found a team of highly competent engineers who explain without patronising, and deliver what they promise. Khrish Patel has restored order, and upgraded my system whilst making it seem all very easy. A real bonus.

Martine Morris

1691665151

Having set up an appointment for 11.00am, Khrish arrived on time. He sorted out the problem I had had with accessing google and printing documents.. He did this with care and explained clearly why I had encountered issues. He was helpful, courteous and answered my questions with patience.I would recommend optima computers and Khrish in particular since he is the person I dealt with.

John Archibald

1691512804

Quick responses at reasonable prices. Khrish was very understanding and helpful.,

Valerie Stein

1691509510

Wonderful support from all the staff at Optima. They helped me out of the problems resulting in my e mail being scammed andhave given me reassurance and confidence of the continuing safety of my e mails.