London Online Remote IT Support from £25+Vat

Most IT problems can be resolved quickly and affordably via our Remote Connection.

Remote IT Support For Home & Business

In London, we provide secure and high-quality online remote computer support and professional computer repairs on request.

IT Remote Support

Almost all IT support queries can be fixed remotely.

All Your Devices

We are able to remotely connect to any of your devices to help.

Super Fast Response

Our engineers can start fixing the issue in minutes.

Affordable Charges

No call out fees plus we bill in 15 minute intervals!

Our Remote IT Support Services

We will assist you in resolving any technical issues, big or small, without requiring you to leave your home or office. Book your remote support.

This option is only possible if your computer is turned on and connected to the Internet.

Home Remote IT Help – 15min / £25+Vat

Ideal for residential and home office users.

What IT Problems Can We Fix by Remote Access?

As long as we don’t need to physically check up your PC, we can do everything remotely from deleting malware / viruses to fixing up annoying error messages.

Virus and Malware Removal

Installing software and OS updates

Troubleshooting of daily computer problems

Setup new email accounts (Exchange/IMAP/POP)

Setup backup software to keep your data safe

Resolving wireless networking issues

Setup VPNs and secure remote access

Carry out computer and laptop health checks

Online Remote Computer Repair

It has never been easier to fix your computer problems remotely. Our experienced team of IT Support engineers will be able to remotely diagnose and help to repair your IT issues within minutes – No More wasting time going to a local PC shop.

Using our secure and encrypted Optima remote support service, we can start fixing your PC problems instantly – simply download and run our remote support tool.

Remote IT Support

What our clients
think of us

We put ourselves in our clients shoes. Years of experience have taught us to listen, advise, and offer professional support.

Google Rating

4.9

Based on 425 reviews

Optima Computers

4.9

review us on See all reviews

Alan Swedloff

1714137479

Just like to say how excellent Optimas's service alwasys is. I'm a small, infrequent customer but i am always treated with courtesy and a helpful approach. On this occasion Sam was extremely helpful and solved my problem quickly and effectively. Would absolutely reccomend Optima to anyone needing IT hepl. Alan Swedloff.

Stephen Smith

1713864182

excellent service , very helpful.no hesitation in recommending them.

Melanie Cygelman

1713368875

Excellent, helpful and efficient service provided by Khrish.

Baruch Velleman

1713214170

Excellent service. Saved my data after laptop broken on flight to UK

Diane

1712850737

Excellent service. Sam was very helpful. I would definitely recommend them for laptop repairs.

greta Sykes

1712648649

Khrish has spoken to me calmly and expertly. He has shown patience and perseverance in the face of a very large problem I had with my Microsoft email account. He saw the work through to a successful conclusion, explained everything to me carefully and thus has made me today into a very happy person. Thank you, khrish

Ro Al

1712080001

I have used Optima Computers several times over the years just because I've had a positive result every time. This time I dealt with Khrish and he was fantastic.

Paul Winter

1710938535

Amazing service from Optima Computers. Everyone there are always so helpful and work is done very promptly and carefully. I can always rely on Optima. Special thanks Khrish on assisting us this time round.5 stars!

Paula Wood

1710933071

Very helpful and, thank goodness, able to sort my email problems .

Polly Noble

1710758253

Khrish and Nick were super helpful and explained everything in an understandable and not too techy way. Saved my i mac desktop computer from an early exit to the scrapheap. I will definitely go back to them with any future questions/problems.

Vernon Zwiers

1710265999

This was absolutely easy for me. There was no hassle and everthing happened exactly as they explained it would.Thank you for such incredible service and an amazing experience!

Philip Rose

1710172732

What a fantastic level of support given by Optima computers and Krish. I had a problem with my email and they managed to sort it and a host of other items at the same time and I am extraordinary happy with the result. thank you so much for all help.

Claire Edwards

1710106776

Sam was extremely helpful and knowledgeable. I feel confident knowing I now have IT back-up with Optima.

sangita patel

1709903222

Optima have been supporting my business for 4 years now, and I have only ever received excellent service from them. They have helped me resolve issues correctly and always manage to turn around things quickly, which is so important when you have your own business. Nick and the team always do a great job!!

Martin Upham

1709037402

I would like to commend Khrish for his prompt service as well as Sam.

Nina

1708951702

Sam, the engineer, was knowledgeable, polite and very helpful. We couldn't have managed this task without his expertise. Thank you x

Barry Berman

1708701376

Zippy Keller

1708352009

Excellent service by Khrish. Super thorough, helpful and very willing to go above and beyond. Would most definitely recommend!!!

Barbara Lewin

1708091863

Really great service - was panicking to meet deadlines and with Optima's help my lap top was up and running to enable me to do everything in time. Thanks to Krish

Margaret , Levin

1707923757

Krish repaired our laptop quickly and efficiently

Amelia Symeou

1707917184

Optima and Krish are always able to sort out internet connectivity issues, either remotely or doing a home call in good time. Any issues with our laptops, PCs etc are no problem for them. Very helpful and friendly service!

Hina Rajindra

1707520492

Fast turnaround and Really Genuine helpful peopleI was really well looked after by the whole team!Initially My laptop crashed (been used more than 6 years) so had to get a new computer! Afraid of the unexpected cost, I must say Khrish and Nick both looked after me and gave me a reasonably priced yet a very competent machine.Khrish has been giving me thorough updates by emails and calls at every steps whilst fixing my existing laptop.Bought the new Lenovo Laptop and Khrish has given the best genuine advise to me.We can always go to Currys and buy a sleek looking laptop but they are consumer grade and will not last more than 3 years.Any problems, hardware or software, I would highly recommend Optima computers!5 stars! I am very happy with the fast turnaround!

Louise Whitaker

1707212739

Khrish is fantastic really helpful and kind. Thank you

J. Rule

1707137183

Have used Optima for years – quite simply the best. But I've now taken their gold service package. Krish is amazing – brilliant IT professional with calm patience and a fabulous communicator as well.

Daniel Nivern

1706607335

I had some issues with my MacBook and Krishna went above and beyond to help me urgently, even when he had other matters to attend to. Very high level of customer service which was much appreciated.

David Brill

1706275828

I got a cleanup of my (nearly 10-year-old) Macbook plus retrieval of files from an old corrupted hard drive, done by Khrish in Jan 2024. Quick 24-hour turnaround, clear communication and job well done: he freed up around 40GB of previously inaccessible storage on my mac, and retrieved all the files from the external drive. Excellent service, recommended.

Emmanuel Stavrianakis

1706203791

Excellent service received from Sam today.Punctual, thorough and efficient service and a very pleasant attitude. Installation of the new computer and connection to ancillary outlets was very smooth and follow up action prompt and effective. Many thanks. Emmanuel

Michael Blackstone

1705412037

Krish attended to my needs.He was excellent, very attentive and understanding, even more so because I am 84 y.o. and have no understanding of computers of phones.Because of Krish I would have no hesitation in recommending Optima's service to anyone

Jeff Gilbert

1704975771

Absolutely excellent efficient service by Sam. He set up my new BT Smart Hub for Digital Voice and got everything working fine. Would have no hesitation in recommending Optima for all computer needs.

Sam Barth

1704970763

Thank you to Optima, Khrish helped to sort out my laptop after I got hacked and helped me start my new course. I was so grateful. Thanks, Sam

Neal Rose

1704882602

Excellent

Mario Gandolfo

1704810059

I have recently taken my laptop to Optima Computers because I had been experiencing frustratingly slow speeds. My case was handled by Sam, who run a check and quickly reported to me the cause of the problem and the remedial options available. I accepted the best suggested option and the laptop was ready for collection the following day. I am happy with the results of the work carried out by Sam, who is a confident technician, a good communicator, who kept me informed by phone or email throughout. A very helpful person. I gladly recommend Optima Computers.

Mark Kleinman

1704723960

Excellent Service as always, would recommend highly.

Maurice Stone

1704219569

Very helpful people

Patricia Polledri

1702994286

Absolutely the best service for the past 20 years!

Christina Baum

1702666801

Khrish from Optima Computers delivered an outstanding IT service, combining honesty, speed, and quality seamlessly. A commendable IT expert who consistently goes above and beyond. Highly recommended!

Alan Roberts

1702591856

My Dell laptop needed a new screen. Optima purchased a new one for me. This morning I took in my laptop at 9.00am. It was repaired with a new screen by 11.00am. I am delighted!More recently Sam has upgraded another PC and copied the contents of a ten year old PC across. Again very happy with all the assistance I received.

Linda Cooke

1702574620

Service was professional, helpful and friendly. They really helped me out of a tight spot despite very difficult circumstances. Cannot fault them and will return for support in the future.

Robert

1702566094

Optima Computers have managed the IT function for my small company for many years, including all of linkages to my clients and my mobile phone. They have always resolved issues, and done so on a timely basis. Excellent service. Much appreciated!

jeff salik

1702474023

Optima provided a quick and efficient service. Krish communicated well and made me confident that Optima could sort my issues (which they did!) after my hard drive failed. I would be happy to use them again.

Robert Taylor

1702311931

Matt Shaul

1701953852

Very friendly and efficient team, did a battery replacement and service on my middle aged Apple Macbook Air .They said what they would do and did what they said they would (and completed the work when they said they would). It is well worth making the trip to Finchley (I cycled) but there are good public transport connections and it looks like the parking is quite easy. I will use optima again. They came recommended to me, and I will recommend them further. It is a great relief -- after some weeks scratching my head -- about where to find a reliable Mac workshop to have found one. I will go straight there the next time I need repairs or service.

Michael Lever

1701793891

Resolved my issue quickly and efficiently at a reasonable cost.

Avi Djanogly

1700675750

Krish at Optima was really helpful and went above and beyond in his advice. Cannot recommend highly enough! Thank you.

Richard Philip

1700566422

Always very professional and quick turn around - thanks Krish!

Margaret Luchman

1700498360

Excellent and professional service as always. Have used Optima for several years and never disappointed. Krish has always been very helpful and today, Sam went the extra mile to resolve my laptop issue in a short space of time. Very grateful for the support offered by such knowledgeable people. It is good to support our local business who offer a great service.Many thanks.

Geoff Carr

1700162618

From the moment Khrish replied to my initial enquiry, I knew my Mac was in safe hands.Khrish and his team kept me informed throughout the process and completed the task quickly, effectively and at a good price.I can't speak highly enough of the service I received from Optima - 'Thank-you' Khrish!