INDUSTRY LEADING

Residential IT Support Packages

Secure Monitoring

£72 / year

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* Set-up cost: FREE
Ad Hoc Support
Best For Basic Users

  • Covers 1 Computer (Win/Mac)
  • 24/7 System Health Monitoring with Monthly Servicing
  • Minimum 1 year contract – payable annually
  • Enterprise Grade Anti-Virus & Anti-Malware
  • Ad-Hoc PAYG Support
  • Terms & Conditions

Active Protect

£10 / month

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* Set-up cost: FREE
Focusing on Higher Security
Best For Home/Solo Users

  • Covers 1 Computer (Win/Mac)
  • Everything in Secure Monitoring
  • Enhanced Browser Protection
  • Advanced Software and Security Patching
  • Ad-Hoc PAYG Support
  • Minimum 1 year contract – payable monthly
  • Terms & Conditions

Gold

£30 / month

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* Set-up cost: FREE
Includes Helpdesk Support
Best for Priority Home Office Users

  • Covers 1 Computer (Win/Mac)
  • Everything in Active Protect
  • Initial Full Health Check for your computer
  • 24/7 System Health Monitoring with Weekly Servicing
  • Minimum 1 year contract – payable monthly
  • Unlimited Remote Support (Mon-Fri 9am-5pm)
  • 100GB Secure Cloud Backup for your computer
  • Unlimited advice on any IT queries regarding your computer
  • Manufacturer Warranty Management
  • Free Labour on out of Warranty Repairs
     
    Free labour on out of Warranty Repair Cover:
    • We will cover the labour cost of fitting any malfunctioning part if purchased from Optima
    • Accidental damage is not included in this cover
    • Software Setup, Data Recovery, Transfer and Configuration not included in this cover
    • Repairs will only be undertaken in our workshop in Finchley
  • Annual Internal valet for Computer
     
    Annual Internal Valet for Computer
    • Conducted annual upon appointment at our workshop
  • Terms & Conditions
  • Residential IT Support Sign Up

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  • Dear Optima Client,

     

    We’ve all worked hard this year, so to give our team a well-earned rest we’ll be knocking off for the Christmas break.

    During this period, for EMERGENCIES ONLY please contact us via the Optima icon on the bottom right of your screen.

    Our phone lines will not be manned during the Christmas break and we will not be receiving any voicemails.

    Christmas Opening Times

    Wednesday 24th Dec 9am – 12pm
    Dec 25th – Jan 4th CLOSED
    Monday 5th Jan OPEN

     

    Wishing you a joyful holiday season and a Happy New Year!
    May this festive time bring you and your loved ones immense joy and happiness.