Managed IT Services is heard everywhere these days and small business is switching services every day. So how does this support differ from the traditional break/fix model?
Our IT company provides IT services that meet the needs of small and medium organisations. Our IT support services offer the expertise and flexibility to ensure your IT resources deliver a lasting strategic advantage, enabling you to focus on your core business activities
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We understand that Small Businesses often lack IT knowledge or dedicated IT Staff.
We understand that Small Businesses are conscious about saving money and time.
We will resolve IT issues as quickly as possible to minimise downtime to your IT Systems.
Optima Computers offers several services specifically considered to meet the IT network support and wireless solutions requirements of Small Businesses.
We’ll help manage IT office relocation and refurbishments to ensure your IT Systems continue with as little interruption possible.
Comprehensive IT Audit – we’ll check your current IT setup to ensure it’s configured to work as efficiently as possible and help you identify IT components that might need replacing in the near future, allowing for future planning.
We can provide remote office solutions so your staff can work with flexibility.
Internet usage monitoring – we can help you monitor and make reports on your workforce’s internet activity.
We’ll help ensure you’ve got the internet bandwidth you need to effectively run your business.
First Line and Second Line support – we’ll offer advice and suggestions to your staff in order to resolve their everyday IT problems.
PC Order and Prep – we’ll preconfigure your PCs with your chosen hardware and software. Order your PC with us and it will be ready to go as soon as it arrives at your offices.
24/7/365 managed network and server support – Optima Computers will perform reboots and apply updates outside of work hours, monitor your critical processes and make sure your business avoids costly IT outages.
All businesses, no matter what the size, need technology to run their businesses efficiently and to compete in the marketplace. However, with the ever-growing reliance on IT support, the resources needed to support the increasingly complex IT environment may not be available. For many small businesses IT resources are limited and can become overwhelming.
Managed services providers usually offer their services on a flat-rate monthly basis. Depending on the services included in the program offered, pricing is usually based on the number of users or devices, with different packages priced at different levels.
Put in simple terms – one of the biggest benefits of Optima’s Managed IT Services is discovering and fixing problems before they can negatively affect your business.