Managed IT Support Services in London Est. 2001

Focused on delivering premium services at affordable prices.

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IT Support London

Managed IT Services is heard everywhere these days and small business is switching services every day. So how does this support differ from the traditional break/fix model?

Our IT company provides IT services that meet the needs of small and medium organisations. Our IT support services offer the expertise and flexibility to ensure your IT resources deliver a lasting strategic advantage, enabling you to focus on your core business activities

Microsoft & Apple Specialists

Professional & Friendly

Networking & Monitoring

Professional & Friendly

Remote Desktop Support

IT Security Support

Individual Plans

All Work Guaranteed

Managed IT Services in London

The following are included in all our packages:

Unlimited remote IT support via phone, email and ticketing

  • Windows & Mac Workstations
  • Server, Virtual Server, Cloud, NAS & Network
  • Office 365 & Cloud Solutions
  • IT Security solutions

Security Fixes and Patch Installation

Helpdesk Services

Proactive Maintenance of IT Infrastructure

Proactive 24/7/365 Monitoring of all IT systems

Client Advisory and Supplier Management

Hardware Advisory and Purchase

Monthly Helpdesk Report

Quarterly or Annual Account Management Meetings

IT Director Service (1-hour Free IT Consultancy per month)

The following options are available:

Onsite IT Support

International IT Support

IT Security

IT Consultancy

Mailbox & Data Migrations

Cloud Hosted Solutions

Office Moves

Internet & Telephony

Network Cabling

24/7 Managed IT Support Company for your Small Business

We understand that Small Businesses often lack IT knowledge or dedicated IT Staff.

We understand that Small Businesses are conscious about saving money and time.

We will resolve IT issues as quickly as possible to minimise downtime to your IT Systems.

Optima Computers offers several services specifically considered to meet the IT network support and wireless solutions requirements of Small Businesses.

We’ll help manage IT office relocation and refurbishments to ensure your IT Systems continue with as little interruption possible.

Comprehensive IT Audit – we’ll check your current IT setup to ensure it’s configured to work as efficiently as possible and help you identify IT components that might need replacing in the near future, allowing for future planning.

We can provide remote office solutions so your staff can work with flexibility.

Internet usage monitoring – we can help you monitor and make reports on your workforce’s internet activity.

We’ll help ensure you’ve got the internet bandwidth you need to effectively run your business.

First Line and Second Line support – we’ll offer advice and suggestions to your staff in order to resolve their everyday IT problems.

PC Order and Prep – we’ll preconfigure your PCs with your chosen hardware and software. Order your PC with us and it will be ready to go as soon as it arrives at your offices.

24/7/365 managed network and server support – Optima Computers will perform reboots and apply updates outside of work hours, monitor your critical processes and make sure your business avoids costly IT outages.

What’s so great about Managed IT Services?

All businesses, no matter what the size, need technology to run their businesses efficiently and to compete in the marketplace. However, with the ever-growing reliance on IT support, the resources needed to support the increasingly complex IT environment may not be available. For many small businesses IT resources are limited and can become overwhelming.

How is Managed IT Support priced?

Managed services providers usually offer their services on a flat-rate monthly basis. Depending on the services included in the program offered, pricing is usually based on the number of users or devices, with different packages priced at different levels.

The Real Benefits Of Managed Services

Put in simple terms – one of the biggest benefits of Optima’s Managed IT Services is discovering and fixing problems before they can negatively affect your business.

Here are a few of the benefits:

  • Increased operational efficiency
  • Reduced operating costs
  • Cost-effective access to enterprise-level support
  • Industry leading monitoring and problem resolution
  • Minimized downtime
  • Allows the focus to be on running the business, and not the technology
  • Peace of mind from knowing that the network is monitored 24/7/365
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