This service should only be booked after speaking to our agents first on 020 8445 6700 - Option 1
WHAT IS INCLUDED: A one hour onsite IT visit for business or home users with a qualified engineer.
FIRST THINGS FIRST: Your computer should be accessible and available for our engineer to work on throughout his visit. Any time spent waiting will be at the client’s cost. By booking this service, you are confirming that no one on your property is exhibiting any covid symptoms and all precautions will be taken to ensure that windows are open and a safe distance is maintained throughout our engineer’s visit.
IMPORTANT NOTE: If the session exceeds an hour, additional time is billed in half hour increments. Any additional costs will be payable at the end of the visit by credit or debit card as we do NOT offer any terms for payment. If you require an invoice in a company name or are paying with a company card you will be charged per our business remote support fees.