BOOK AN APPOINTMENT
In order to streamline support requests and better serve you, we utilise a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.
Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.
Book an appointment online to gaurantee an engineer slot and save time when you visit us.
We’ve all worked hard this year, so to give our team a well-earned rest we’ll be knocking off for the Christmas break.
During this period, for EMERGENCIES ONLY please contact us via the Optima icon on the bottom right of your screen.
Our phone lines will not be manned during the Christmas break and we will not be receiving any voicemails.
Christmas Opening Times
Friday 22nd Dec | 9am – 2pm |
Dec 23rd – Jan 1st | CLOSED |
Tuesday 2nd Jan | 9am – 6pm |
Wishing you a Merry Christmas and a Happy New Year!
May the festive season bring you and your loved ones immense joy and happiness.